Q. Last month you purchased a TV set
from Ram Electronics, Pushp Vihar, Ambala. It is not working properly. Write a
letter of complaint in 120-150 words to the Manager asking for repair or
replacement. You are Amar/Amrita, M-114, Model Town, Ambala.
Answer
M-114 Model Town
Ambala
20th Aug. 2018
The Manager
Ram Electronics
Pushp Vihar
Ambala
Subject: Replacement of defective T.V. set.
Sir,
I have purchased T.V. set last month from
your showroom against cash memo no. 4125 dated 20th July 2018 but I
regret to inform you that the T.V. is not working properly. There are following
problems such as the sound is not clear and the colour T.V. becomes black and
white. The T.V. starts irritating sound.
I bought the T.V. on your assurance of its
excellent working which have all proved untrue. I have tried to adjust the
various controls but to no purpose. Please send your expert engineer to rectify
the fault since the T.V. is still in the guarantee period. I request you to
replace the T.V. if the fault is irreparable.
Yours faithfully
Sarvan Kumar 
